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Do I get a refund when I downgrade my plan?
Do I get a refund when I downgrade my plan?
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Written by Support
Updated over a week ago

If you downgrade your plan, the downgrade will take effect at the beginning of the next billing cycle. For example, if you start your lessons on May 1st and decide to change your plan from Pro to Essentials on May 4th, the change will take effect 28 days after the beginning of the billing cycle. You will continue to be on the Pro plan through May 28th and on May 29th you will be downgraded to the Essentials plan.

A plan downgrade may require changing the teacher and losing access privileges to some resources. For more details see our cancellation policy and refund policy.

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