If you encounter any technical issue during your class (e.g., disconnection, audio/video issues, or platform malfunction), please immediately contact IQRA’s technical support team through the Teacher Dashboard by opening a support ticket and describing the issue clearly.
- It’s recommended to attach a screenshot or error message (if available) and mention the exact time of the issue.
Our support team is available 24/7 to ensure quick resolution and proper documentation of technical incidents.