Yes, IQRA Network provides an urgent support channel for teachers during live classes to handle emergency technical issues.
A dedicated WhatsApp number for the Tech Support Team is available during class times for immediate assistance.
The number is shared with all officially hired teachers as part of the Teacher Guide after onboarding.
Please use this number only for urgent cases such as:
• Inability to join Zoom.
• Sudden technical disruptions.
• Unexpected dashboard errors.
Include your full name, class time, student name, and a brief description of the issue.
- It’s best to open a ticket via the dashboard first, then use the emergency number if the issue prevents you from starting or continuing your session.