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How to Reschedule a Lesson

Need to change a lesson time? Follow our clear, step-by-step guide to rescheduling classes using the IQRA app or dashboard.

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Written by Support
Updated today

The fastest and easiest way to manage your schedule is with the IQRA Network mobile app. We highly recommend downloading it to handle rescheduling in just a few taps. You can also use the student dashboard on your computer.

Download the IQRA Network app on the Apple App Store.

Before you make a change, please review the important policies below.


Important Policies to Know Before You Reschedule

1. The 4-Hour Notice Rule To respect our teachers' time and schedules, all rescheduling requests must be submitted at least 4 hours before the lesson's scheduled start time. The system will not allow changes within this 4-hour window.

2. Your Plan's Monthly Reschedule Limits The number of times you can reschedule a lesson per month depends on your subscription plan.

  • Elite Plan: Unlimited Reschedules

  • Pro Plan: Up to 4 Reschedules per month

  • Essentials Plan: Up to 2 Reschedules per month

  • Simple Plan: This plan uses a fixed schedule and is not eligible for rescheduling.


Step-by-Step Guide to Rescheduling

Step 1: Log in to the App or Dashboard Open the IQRA Network app on your phone or log into the student dashboard on your computer.

Step 2: Select the Lesson to Reschedule Navigate to your calendar or schedule. Find and tap on the specific lesson you need to change.

Step 3: Initiate the Reschedule Request Inside the lesson details, you will see an option to "Reschedule." Tapping this will show you your teacher's available alternative time slots.

A screenshot of the IQRA Network lesson dashboard with an arrow highlighting the 'Reschedule' button for a specific lesson.

Step 4: Choose and Confirm Your New Time Select a new date and time from the available options. Once you confirm, the system will automatically update your schedule and notify both you and your teacher. We recommend double-checking your calendar to ensure the change is saved correctly.

What If I Can't Give 4 Hours' Notice?

If a last-minute emergency occurs within the 4-hour window, the system will not allow you to reschedule. As a courtesy, we encourage you to still contact your teacher directly (via Google Chat, if applicable) to inform them of your absence. Please be aware that this lesson will be marked as missed and will not be eligible for a make-up session.

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